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Other Facilities

Other Facilities

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You don’t need to visit our branches to deal with us. In fact, most of our members have never even been to one of our branches. We have all the services you need to access your banking 24 hours a day, 7 days a week.


Our e-statement facility gives you the convenience of having your statements available to you via internet banking. View, download or print your statement at anytime, with past copies available to you 24 hours a day at the click of a button. This will help you keep your statements more organised. It is faster than the traditional paper statements as there is no postage required. We will send you an email as soon as your statement is ready to be viewed.

  • View, download or print your statement at anytime
  • Save paper
  • 24 / 7 access
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Bank @ POST 

Bank@Post is Australia Post's personal banking service, the largest banking network in Australia, with facilities at over 3,100 Australia Post outlets around the nation.

Why do we offer the benefits of Bank@Post?

  • Can withdraw and deposit funds to savings accounts using Visa Debit Cards
  • Outlets also offer bill payments and money order services, 
  • Multiple transactions in one place, on one visit
  • For interstate travellers and members travelling outside their local areas, Bank@Post offers nationwide on-the-spot banking convenience
How do you use Bank@Post?

You must have your Visa Debit Card linked to the savings or loan account on which you wish to transact. Just present your card and tell the Australia Post staff that you would like to make a Bank@Post transaction. Then you need to swipe your card, select your account and enter your PIN to begin.

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With BPAY® you can take care of all those annoying bills in one hit. BPAY® gives you total control over your payments – and can be used over the Internet, phone or at your local branch.

  • Simply register for phone or Internet banking
  • Look for the BPAY® symbol on your bill
  • Pay your bills 24 / 7 online or over the phone
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Direct Debit 

With our Direct Debit Bill Paying Service you can prearrange payment of an authorised sum to a nominated recipient at nominated intervals.

  • Payments debited directly from your account, including utility bills, insurance payments, monthly credit card repayments, loan repayments and charitable donations 
  • All you need to do is quote our BSB 882-000 and your account number

Cancelling Direct Debits

You can stop or cancel a direct debit with us provided the direct debit is from your transaction account and not a credit card. We recommend you also contact the merchant to let them know that you have cancelled the direct debit as they might charge you a fee if the payment is rejected. The direct debit cancellation will take effect in 24 hours. There is no charge for us to cancel the direct debit.

Account & Access Facility Conditions of Use


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Direct Credit 

Why waste time travelling between different financial institutions to transfer your money when you can have it done electronically? You can even arrange to have your pay allocated automatically between your accounts.

  • No transaction fee
  • Money directly credited to your account including salary, pension/allowance and tax refunds
  • Simply provide our BSB 882 000, your account number and account name to the remitter of the funds

Note: when providing information on your membership, always adopt sensible security practices.

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Periodical Payments 

This service enables you to make a payment or transfer to yourself or another party from your savings account on a regular basis.

  • Easy to set up to recur (e.g. weekly, fortnightly, monthly, quarterly) for an indefinite or fixed number of payments or transfers
  • Outgoing payments can be in the form of transfers to another member's account or another financial institution
  • Users of our Internet Banking service can create their own periodical payments


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Additional Services 

  • External Transfer: Click here to download the application form for one time only external transfer
  • Swift Transfer: Click here to download the form for Swift Transfer Authority