page top

Scams and Cyber Threats

Attention: open in a new window. Print

Scams 101 - What you should know

Scams can target anyone around us across all backgrounds, ages and income levels. It is crucial to acknowledge that no one group of people are more likely to become a victim of a scam. All of us may be vulnerable to fraud at some time.

As technology advances, scammers are getting smarter and taking advantage of new products or services and major events. They create convincing stories to deceive you into giving them your money or personal information.

Scams come in various forms, including, but not limited to:

  • Current COVID-19 (Coronavirus) scams
  • Buying or selling
  • Dating and romance
  • Fake charities
  • Investments

Click here to find more information about the common methods that scammers use.


What you can do

If you believe you have become a victim of a scam, you may still be able to stop scammers in their tracks. Here's what you can do:

  • If you provided your internet banking password, change it immediately via Internet Banking and contact us immediately.
  • If you shared your card details, you'll need a new card. Lock your old card and/or request a new one via Internet Banking or the Unity Bank app or give us a call
  • If you've clicked a link or opened an attachment from the scam or hoax message or if you were accessing Internet Banking at the same time you received and acted on the suspicious message, close your browser, empty your browser cache and clear your browser history. Then perform a virus scan on your computer using anti-virus software. If you’re on a mobile device, make sure you have updated your operating system, are running the latest version of the Unity Bank app and run an anti-virus scan if one is available on your device.

If you're worried or you’ve noticed a suspicious transaction, call us immediately on 1300 36 2000.

Report a Scam