Privacy
Our commitmentWe value your trust in us as a Member Owned financial institution. It is important for us to keep your information secure. As your financial institution, it is also important for us to keep your information confidential. To achieve this we comply with the Privacy Act 1988, the Australian Privacy Principles (APPs) and the Credit Reporting Privacy Code. The Privacy Act 1988 sets out how we are to collect, use, disclose and store personal, credit and credit eligibility information. The Privacy Act 1988 also requires us to have a privacy policy. |
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Privacy PolicyOur Privacy Policy sets out:
Download a PDF version of our Privacy Policy. If you have any questions, contact us. Privacy NotificationOur Privacy Notification sets out:
Download a PDF version of our Privacy Notification. If you have any questions, contact us. How to make a complaintYou may make a complaint to us if you consider that we have not complied with the relevant provisions of the APPs or relevant credit reporting provisions within the Privacy Act. You can complain:
We will deal with your complaint under our internal dispute resolution procedure. We will give you our Complaint and Dispute Resolution Guide when you make your complaint. |