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24/7 Access

24/7 Access

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You don’t need to visit a branch to deal with us. In fact, most of our members have never even been to one of our branches. We have all the services you need to access your account 24 hours a day, 7 days a week. Talk to us

Banking App

Banking on the go with our Banking App is quick, easy and secure. Available to download on IOS (Iphone & Ipad) and Android Smart phones. 

  • Quickly check your account balance
  • Transfer funds and make BPay payments
  • Change the Pin and Report lost or stolen Visa Cards 
Unity Bank App

Internet Banking

Internet Banking is a convenient and secure way to access your bank account. It allows you to access your bank account 24/7 from the comfort of your home or from your smartphone while you are on the move.

  • Use Internet Banking, secure in the confidence of our stringent security provisions which include SMS Verification Codes
  • View or print current account balances and transactions history
  • Transfer money between your accounts
  • Pay bills to over 12,000 registered BPAY billers
  • Make payments to another individual or business
  • Access your accounts from anywhere in the world, anytime
  • Change your card PIN
Apply Now Learn more

ATM Access

Australia Wide ATMs

If you are looking to withdraw money anywhere, you now have access to over 20,000 ATMs owned and operated by the Banks below, Australia-wide, and you will not incur a Direct Charge for the transactions:

  • NAB
  • Commonwealth Bank
  • Westpac
  • ANZ
  • BOQ - will not apply Direct Charge on their branch ATMs. All their offsite ATMs like BP Service stations, etc, will incur Direct Charge

As a reminder, we have withdrawn from the rediATM network. From 1 January 2019 onwards, a Direct Charge will apply when you use a rediATM. Also, some other ATM owners like CashCard may also apply a Direct Charge when withdrawing funds. This fee will be disclosed upfront, providing you with the option of cancelling the transaction without incurring the fee.

International ATMs 
Your Visa card can be used in any ATM overseas where the VISA sign is displayed. Please take note, these ATMs may have a withdrawal fee charge and this fee will be disclosed upfront.


Phone Banking

Our Phone Banking Service gives you 24 hour access to your accounts from any touch phone.  It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

By simply calling and following the voice prompts, you can:

  • Have your last five transactions read to you
  • See if funds have been credited to your account
  • Transfer funds between your accounts
  • Transfer funds to selected third party accounts
  • Make a payment using BPAY
  • Obtain interest earned for the last financial year
  • Change your Access Code

Please contact us for more information.

  Additional Information

What number do I call to access Phone Banking?

The number for Phone Banking is:

  • Unity 1300 36 2000
  • Reliance Bank 13 24 40

You will be taken step by step through each action.

How do I use Phone Banking?

  • Call the phone number (as above)
  • You will be taken step by step through each option. All options can be repeated if necessary
  • Enter your member number then press #
  • Enter your Access Code, then press #
  • Listen to your account balances

What happens if I forget my access code?

You must notify the Bank that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Banking. We'll get back to you once we have your request - it's that easy!