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Protect Yourself From Scammers

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Australians love technology. We are spending more time online shopping, entering our personal details and accessing the internet on our devices. Some of us even have an auto-memory software in place in case we forget our passwords.

Anybody using the internet and electronic devices needs to be aware of the increasing threat of scammers. Recently, scammers have been impersonating your favourite businesses or even the police and the Australian Taxation Office. They want to gain access to your computer and steal money or banking information.

The ACCC’s Scamwatch website has recorded a significant spike in these types of scams, known as remote access scams, with more than 8000 reports recorded in 2018 so far and losses totalling $4.4 million. 

You can avoid becoming a victim of scammers by knowing how to protect your information and your devices. Learning more on the scams that are being used can empower you to avoid being caught. Some of the scams are as follows:

  • Hoax messages: emails, text messages or internet pop ups that direct you to fake websites which prompt you to reveal personal information.
  • Malware: software that can monitor where you go online and record your keystrokes which means it can record your confidential passwords, logins and other personal information.
  • Fake phone surveys:  contact you and ask questions to try and trick you into revealing personal information.
  • Website scams: targeting many people by running a scam that sounds “too good to be true”.
  • Phone porting: switching your phone to another provider without permission to gain access to your calls and text messages.

Please note:  The Bank will:

  • Never ask for your Internet Banking login details or credit card details via phone or email
  • Never use email to send you a link to an Internet Banking login page
  • Never ask you to communicate your passwords to us in any form

 

Security tips

There are some good practices and simple actions that may reduce personal information being compromised.

  • Lock it – set a password on your device so that no one else can use or view the information. Also store your device in a secure location.
  • Contact your bank if you lose your phone or tablet – call your bank immediately to tell staff about the loss and provide your new number.
  • Be careful what you send via text message – never send personal information via message.
  • Only use official internet banking apps – those from your bank.
  • Install and keep up to date anti-virus and firewall software purchased from trusted suppliers.
  • Protect your passwords – keep your PIN and passwords confidential. Avoid using the same password for multiple websites. If your banking app allows a PIN, make sure it’s different than the one you use to unlock your mobile device. Make sure your password or code is hard for others to guess but easy for you to remember.
  • Read privacy policies – before you provide personal information to any website, understand how your information will be used and how long it will be retained. To view Unity Bank’s privacy policy click here
  • Be wary of free downloads, programs, software or screensavers – sometimes malware and spyware can be hidden in free offers.
  • Check your bank statements – contact your bank if you find any unusual or suspicious transactions.
  • Always log out of internet banking.

Unfortunately, scammers see opportunities whenever money is involved, and they will always seek new ways to steal and commit fraud. At Unity Bank, rest assured that your financial wellbeing is always our top priority along with the security and safety of your banking. These tips are here to help you build a better defence against scammers.

Don’t forget to check out www.scamwatch.gov.au for more tips as they become available.

 

 

Members support lead to fees being slashed.

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Due to the excellent support that our Members have provided us, we are in the fortunate position to reduce and eliminate a number of fees. As a Member Owned Bank, we are constantly looking for opportunities to provide benefits to our Members and these positive changes are a clear example of us putting our principles into action. The more our Members support our Bank the better position the Bank is in to support you and the communities that you live and work in.

From 1 January 2019, you will benefit from the following changes:

Excess Transaction Fees
Reduced to $1.20
All in One Rewards Package Annual Fee
Reduced to $350 per month
Unsecured / Secured Personal Loan Service Fee 
Reduced to $5 per month
Periodical / BPAY / Direct Transfer Payment Fee (Staff Assisted)
Free
Banklink Establishment Fee
Free
Banklink Cancellation Fee
Free

 

 

 

 

 

As a reminder to Members, you can use over 20,000 ATMs owned and operated by Banks Australia-wide and not incur a Direct Charge. We have however withdrawn from the rediATM network of around 3000 ATMS and should you use this network, a Direct Charge of $2.50 will be charged by the ATM owner from 1 January 2019. 

We will be rebranding our ATMs in our Branches, which you will notice over the coming weeks. These ATMs remain free of charge and members can still transact for free over the counter in the Branch Network. You can also join the thousands of members that have taken up our digital services by downloading our Banking App from the Apple or Google Play Stores or by loading your Visa Card into your digital wallet.

Should you have any questions in relation to the changes or any of our Digital Services, please contact us during normal business hours on 1300 36 2000.

 

Scheduled Maintenance impacting: Internet, Mobile & Phone Banking as well as our Banking App

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We will be conducting scheduled maintenance on Friday, 30 November 2018 from 5:00 pm (AEDT) to 12 noon (AEDT) Saturday, 01 December 2018. During this time the Internet, Mobile & Phone Banking, as well as our Banking App, will be unavailable. We are sorry for the inconvenience this may cause during this time.

   

2018 Annual General Meeting

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Members are advised that the 2018 Annual General Meeting of Unity Bank Limited will be held as detailed below.

Date

28 November 2018

Time

3:00 PM

Venue

365 Sussex Street, Sydney NSW 2000

Ground Floor Training Rooms

 

Please confirm your attendance, in any of the following ways:

1.Call 1300 36 2000 and advise of your attendance

2.Emailing returningofficer@unitybank.com.au

Click here for Proxy Form

Click here for more information

 

Welcome Central Coast Unity Bank

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Central Coast Credit Union has been re-branded "Central Coast Unity Bank". Members will now have access to 27 branches nationwide including an extra two branches on the Central Coast, located at Budgewoi and Gosford. A wider range of products and services will also be available including NPP and a Credit Card.
The merged entity will continue to provide a compelling Customer Owned Banking alternative to members. There will be no change to the mutual structure of the merged entity with the focus to remain on serving the interests of members. 
We are very are excited to welcome CCCU members to our family.