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Latest Scam Alerts

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Find out about the latest scams and what to do to protect yourself against scams. If you are concerned about the safety of your accounts, call us immediately on 1300 36 2000.

Latest Scam Alert: Scammers target seniors with fake seniors discount card

Published on September 8 2023

Seniors are being targeted by scammers through a fake website requesting money and multiple forms of personal identification. In some instances, scammers are calling the elderly and offering the discount card and asking for personal information over the phone.

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Latest Scam Alert: Impersonation Scams

Published on August 18 2023

With the increase in online scams, it’s crucial to learn about different scam types and prevention strategies to safeguard your financial well-being. An impersonation scam involves scammers posing as trustworthy individuals to trick victims into sharing sensitive information or taking actions that can result in financial harm.

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Latest Scam Alert: End of Financial Year Tax scams

Published on August 1 2023

We are urging our members to be wary of tax themed scam texts, emails and calls requesting confidential tax information. These scammers often disguise themselves as individuals working for the ATO or other government agencies such as MyGov and urge the recipient of the call, text, or email to make a payment by clicking a link.

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Latest Scam Alert: Mobile wallet scams

Published on March 6 2023

Digital wallets have become an increasingly popular way to store and manage money, but they are not immune to scams. The past year has seen an influx in Digital Wallet scams where scammers take advantage of innocent individuals via SMS or email, potentially providing access to your device.

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Latest Scam Alert: Linkt Scams

Published on December 1 2022

We are urging our Members to be wary of messages impersonating Linkt (QLD Toll Road Provider) requesting your card details to make a payment or update your details by clicking a link, most often contact is made through SMS and WhatsApp. These are phishing scams designed to steal your credit card details and then used to set up a digital wallet, such as Apple Pay or Google Pay operated by a scammer.

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Latest Scam Alert: Business scams - what you need to know

Published on September 1 2022

Business scams have been around for a long time. However, in the last financial year, cybercriminals have become more sophisticated, with cyber activity increasing in frequency and scale.

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Latest Scam Alert: Hi Mum Scams

Published on August 31 2022

We are urging our Members to be wary of phone messages from a family member or friend claiming they need help, following a significant rise in 'Hi Mum' scams. The scammer will claim they have lost or damaged their phone and are making contact from a new number, most often contact is made through WhatsApp.

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Latest Scam Alert: Investment Scams

Published on July 6 2022

We all know if something seems too good to be true, it probably is. But that doesn’t stop plenty of Australians losing money to investment scams. In fact, disturbing figures show that more Australians lose money to investment scams than any other type.

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Latest Scam Alert: Remote Access Scams

Published on June 29 2022

You most likely wouldn’t hand over the keys to your front door to a stranger, nor would you invite someone into your home that you didn’t know. You’re probably also cautious to not let anyone look over your shoulder when you’re using an ATM. So why would you give someone access straight into your bank account?

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Latest Scam Alert: Scam texts impersonating Australian banks

Published on October 26 2021

We're urging our Members to look out for the new SCAM texts impersonating Australian banks, saying you’ve made an OSKO payment to a new payee and asking you to click a link to cancel the payment.

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Latest Scam Alert: What is the ‘Flubot’ scam?

Published on September 27 2021

With the popularity of online shopping and home delivery, many Australians have started receiving scam messages regarding missed calls, voicemails, or unexplained notices of deliveries. The Australian Competition and Consumer Commission (ACCC) are receiving thousands of reports daily about these scams which originated overseas earlier this year.

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Latest Scam Alert: Unsolicited calls from Unity Bank in regards to bank account security

Published on October 12 2020

We are aware of telephone scammers pretending to be our staff and ringing members about their bank account security.

The fraudsters advise that you have a security problem and ask you to install a remote access application, often this is the "Team Viewer" app, which allows the fraudsters access to your computer and capture your internet banking logging details.

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Latest Scam Alert: Australia Post & PayPal

Published on September 28 2020

Scammers are constantly looking for ways to trick you into supplying your personal and financial information. We have recently discovered scams, specifically pretending to be from Australia Post and PayPal. Below we have demonstrated how you could better protect yourself and your loved ones from these scams.

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Generational Shift Behind the Rise of Identity Theft

Published on August 20 2020

Australians aged 25 to 44 have overtaken retirees and the elderly for reported cases of identity theft. According to data published by ACCC’s Scamwatch, reported cases are a third higher (32%) in 2020 than the corresponding period for 2019. Historically, Australians over 65 report the most cases, but we are now seeing younger age groups of 25 to 34 and 35 to 44 move to the fore, suggesting a generational shift in this criminal activity. This change reflects broader societal trends for digital technology. Unfortunately, it is easy to focus on the benefits and overlook the pitfalls of sharing information so readily.

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